If you have any questions, feedback, or need assistance, please fill out the contact form below, and our Lumi Buddies team will be happy to help you!

Frequently Asked Questions

What types of lighting products do you offer?

We offer a wide range of premium lighting solutions including pendant lights, floor lamps, wall sconces, table lamps, LED strips, smart lighting, and outdoor lighting — all designed with a warm, luxe aesthetic.

Do you ship internationally?

We currently focus on domestic shipping, with plans to expand internationally. Please contact us for more information about shipping to your location.

What is your return policy?

We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. Please contact our support team to initiate a return.

How long does delivery take?

Standard delivery typically takes 3–7 business days. You will receive a tracking number once your order has been dispatched.

Are your products compatible with smart home systems?

Yes, our smart lighting range is compatible with popular smart home systems. Product pages include compatibility details for each item.

What bulbs are compatible with your fixtures?

Bulb compatibility information is listed on each individual product page. If you have a specific question, feel free to contact us.

How can I contact you?

You can reach us via our Contact page. We aim to respond within 1–2 business days.